Water damage restoration Glenelg Adelaide
Water damage case study
Our distressed customer called the Flood Fixers Adelaide office at the end of what had already been a long day for our incredibly hard-working team with news that Her two-storey townhouse in Glenelg had been severely water damaged due to a burst flexi hose.
Our customer had been away for over one week at the time of the water damage event and returned home to a flooded townhouse. As the townhouse was unattended the water had been running unabated for a long period of time resulting in considerable water damage.
Our committed water damage restoration team in Adelaide.
Our dedicated water damage restoration team re-grouped after an already long day, loaded up the van and headed out to assist our customer with her water damage disaster as fast as possible. Fast action is always key to limiting the damage to water affected properties, our team is available 24/7 for emergency water extraction and water damage restoration.
Our team arrived at this emergency water damage disaster in Glenelg Adelaide within the hour and was ready and prepared to assist our customer with the water damage clean-up.
Severe damage caused by this water damage event in Glenelg.
The severe water damage caused to this townhouse would indicate that the water had been flowing freely from this burst flexi-hose for a very long period.
As our customer was away for over one week at the time of the water damage incident it is impossible to establish exactly when the flexi-hose burst.
Listed below are the main damages caused to this Glenelg property from the water damage event.
- Non- restorable damage to the ensuite vanity – the location of the burst flexi-hose.
- Non- restorable damage to the water damaged carpets throughout the property.
- Non- restorable damage to laminate cabinetry in the built-in cupboards of two bedrooms.
- Significant water damage to the downstairs ceiling, with the ceiling completely collapsing in.
- High moisture readings to walls, sub-floors and structure throughout the property.
- Severe bacterial odours present within the property.
- No visible mould however strong odours would indicate some amount of bacterial growth present.
- Water damage to a large amount of content items.
First-class water damage restoration services In Adelaide.
Flood Fixers impressive team of water damage specialists got to work cleaning up this flood damage mess straight away.
Firstly, a full water damage assessment was conducted, Including thermal imaging, moisture mapping, Visual inspection of water damaged areas, water damage class and category determination.
The remaining wet water damaged section of the ceiling was cut out and removed and all fallen gyprock was cleaned up and bagged ready for disposal.
All wet non-restorable water damaged carpet and underlay was lifted, removed and placed outside ready for disposal. The concrete sub-floor was then hepa vacuumed, treated with anti-microbial treatments and thoroughly cleaned.
Kickers were removed from the ensuite vanity and the sliding track and wardrobe doors were removed from the built-in robe in the main bedroom. This enabled increased airflow to these areas to assist with structural drying.
Additional anti-microbial treatments were then applied followed by intensive cleaning to all water affected areas.
A combination of heat drying, dehumidifiers, air movers and air scrubbers were then installed to begin the structural drying process.
Drying of this property was then monitored over the next 7 days until the entire structure was back to normal moisture levels.
Thorough inspection of water damaged content items.
Our expert team then focused their attention on our customers water damaged content items. Any salvageable content items underwent an intensive restoration process, and any non-salvageable items were added to an inventory list ready to form part of our customers water damage insurance claim.
Sensational Review from our customer for our professional water damage restoration service!
Our valued customer was very appreciative and extremely impressed with the hard work and extra effort that the Flood Fixers team put in to save our customers house from ongoing structural and mould issues.
Our team received a 5-star review from our customer for this job which makes all the hard work worthwhile.